Privacy Policy

Effective Date: April 20, 2026

This Privacy Policy applies to all web sites, electronic, social media posts, website content, e-newsletters, coaching services and other advice and recommendations (“Services”) offered by Content Workshop LLC, a limited liability company organized and existing under the laws of the State of Delaware, United States and its principals, officers, agents, employees, and representatives (collectively, “Content Workshop”, “we” or “us”) on our websites at www.contentworkshop.com and app.chatteragent.ai (collectively the “Website”) and elsewhere on the Internet.

By accessing the Website, purchasing or downloading any Services, or otherwise signifying your acceptance of this Privacy Policy, you agree to this Privacy Policy on your own behalf and on behalf of any other person or company listed on the order, registration, signup or similar form for such Services.

What This Privacy Policy Covers

This policy covers how Content Workshop treats personal data that Content Workshop collects and receives, including information related to any products, services or Programs available on this Website. Personal data is defined as information about you that is personally identifiable, such as your name, mailing address, email address, or other contact information, and that is not otherwise publicly available.
This policy does not apply to the practices of advertisers or other companies that Content Workshop does not own or control or to people that Content Workshop does not employ or manage.
References to “data” in this Privacy Policy will refer to whatever data you use within Content Workshop's products, services or Programs to collect and or process, whether it is data collected in a form, data inserted on a site hosted by Content Workshop, or data acquired on your behalf from sources internal or external to your organization.
“Personal data” is defined as information about you that is personally identifiable, such as your name, mailing address, email address, or other contact information, and that is not otherwise publicly available.
This policy does not apply to non-personal information — data in a form that does not permit direct association with any specific individual. Content Workshop may collect, use, transfer, and disclose non-personal information for any lawful purpose.
This Privacy Policy is effective on April 20, 2026, or the date upon which you enter into an agreement for one or more of Content Workshop's products or Services, whichever is later.

Information Collection, Use and Retention

You can generally visit the Website without revealing any personal information about yourself.
Content Workshop collects personal information (including but not limited to your name, e-mail address, and subscription and billing references; payment card information is collected and processed directly by our payment processor, Stripe, and is not stored by Content Workshop) when you sign up, log in, fill out order forms on the Website, participate in an introductory telephone call or virtual meeting, or by purchasing or downloading any of Content Workshop's other Services.
When you click on such links, Content Workshop asks for information such as your name, email address, and zip code. Once you click on such links and become a customer of Content Workshop, you are not anonymous to Content Workshop.
In the course of communicating with you after your initial registration, Content Workshop collects information about you, and your transactions with Content Workshop and with some of our business partners and affiliates, including information about your use of the products and services that we offer. We do not collect medical information or “sensitive personal data” such as your race, religion, sex or sexual orientation.
Content Workshop may automatically receive and record information on our server logs from your browser, including your IP address, Content Workshop cookie information, and the page you request.
When you visit the Website, Content Workshop collects usage information sent to us by your computer, mobile, or other access device that tells us how you are using the Website and Programs (“usage information”). Content Workshop uses tracking technologies (including cookies (including cookies stored in HTML-5), web beacons/GIFs, embedded scripts, e-tags/cache browsers) to collect usage information.
Content Workshop may also collect password information from you when you log in, as well as computer and/or connection information. During some visits we may use software tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information.
Content Workshop may collect additional information from you if you access the Website or any Programs through a mobile device (e.g., your unique device identifier, device's operating system, mobile carrier, general location or your location).
Content Workshop uses information for the following general purposes: to customize the website, advertising and content; to fulfill your requests for products and Services; to improve the Services and customer relations; to contact you; to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, and enforce our Terms and Conditions; and to conduct research.

Content Workshop retains the information we collect from and about you for as long as it is necessary and relevant for the Website's operations, and in accordance with applicable legal requirements. You consent to Content Workshop's retention of your content engagement tracking data (e.g., time spent on stories, articles viewed) for as long as permissible under applicable law—Up to one (1) year after you close your account or otherwise withdraw consent for engagement tracking.

Minors

The Website is a general audience site or service and it is not intended for children under the age of 13. Content Workshop does not knowingly collect “personal information” (as defined by the United States Children's Online Privacy Protection Act or “COPPA”) on the Website, and does not knowingly collect any personal information from children younger than the age of thirteen (13) as required by U.S. law. Content Workshop will delete any personal information collected that is later determined to be from a user younger than the age of thirteen (13). If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personal information to Content Workshop, please contact us via email at [email protected].

Information Sharing and Disclosure

Content Workshop does not sell, rent, or share personal information about users who respond to questions or otherwise engage with our products and Services with other people or nonaffiliated companies except to provide our Programs and other products and Services, when we have your permission, and under the following circumstances:
We provide the information to trusted partners and affiliates who work on behalf of or with Content Workshop or have been granted the right to access our customer data. These companies may use your personal information to help Content Workshop communicate with you about offers from Content Workshop and our marketing partners and affiliates. These companies do not have any independent right to share this information but have the right to use the information in accordance with their individual privacy policies.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or to defend against legal claims;
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms and Conditions, or as otherwise required by law;
Content Workshop may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria.
We may aggregate data collected from use of Content Workshop's products, services and Programs and publish, disseminate, disclose and otherwise use such data as non-personal information—Data in a form that does not permit direct association with any specific individual—for any lawful purpose.
We may consolidate your e-mail address and any other personal information included in our e-mail customer and membership lists with similar e-mail lists maintained by Content Workshop, its principals, subsidiaries and affiliates.
We will transfer information about you to our successors and assigns if Content Workshop is acquired by or merged with another company, or if Content Workshop sells all or substantially all of its assets to another company, or if a controlling interest in Content Workshop is transferred or sold to another company. In this event, Content Workshop will notify you before more information about you is transferred and becomes subject to a different privacy policy.
We and/or our selected third-party partners may also collect data about visitors' activities on this Website and across the Internet over time for non-advertising purposes, including to conduct analytics, measure trends, and streamline website usability. The technologies used for this purpose may include log files, cookies, web beacons, and social media plug-ins. One of the service providers we may use is Google Analytics. To learn more about how Google Analytics collects and processes data and the choices you may have to control these activities, you may visit https://www.google.com/policies/privacy/.

Information Shared Publicly

User Content and Public Information

We may permit you to share or otherwise submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, AI-generated material, information about your location, questions, comments, suggestions or other content including personal information in the course of providing our Programs and services (collectively, “User Content”). We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you.

Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including personal information, in connection with your User Content. Please note that Content Workshop does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Service or what others do with information you share with them on the Service. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Service.

Name and Likeness

We may also publish your name, voice, likeness and other personal information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to the Service, please review our Service's Terms and Conditions.

User Testimonials

We often receive testimonials and comments from users who have had positive experiences with our products and services. We occasionally publish such content. When we publish this content, we may identify our users by their social media account usernames and publish their social media account profile pictures.

Cookies

Content Workshop may use cookies and other tracking technologies (including from Google, Facebook and LinkedIn) to keep, and sometimes track, information about you on our website. Cookies are small data files that are sent to your browser from a web server and stored on your computer's hard drive. Cookies track where you travel on the website and what you view. In doing so, a cookie may enable us to relate your use of our online services to your Personal Information.
Content Workshop may let other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Content Workshop's cookies.
We use information gathered from these tracking technologies so that we can analyze trends, administer the website, track users' movements around the website, improve our products, services and applications, and gather demographic information about our customer base as a whole. We may combine information we obtain through tracking technologies with other Personal Information that we have collected about you in order to make our Services, communications and advertisements more targeted to your interests.
Please note that the website is not presently configured to respond to DNT or “do not track” signals from web browsers or mobile devices. As such, Content Workshop does not recognize or respond to Do Not Track requests.
When visiting the Content Workshop website, you will see a “pop-up” message informing you that “our website uses cookies to improve your experience. By continuing to use our site, you accept the use of cookies and our Privacy Policy. If you reject cookies, you may continue to visit the website and use any services available on the website, but some areas of the website may be limited.

Confidentiality and Security

We limit access to personal information about you to employees or service providers who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Our support and administrative personnel may access user accounts through an audited impersonation mechanism—using short-lived, single-use session tokens bound to the administrator's IP address—to diagnose issues, resolve support tickets, or enforce our Terms. All such access is logged with the administrator's identity, timestamp, and originating IP address, and those records are retained for security and compliance review.
We have physical, electronic and procedural safeguards to protect personal information about you.
In certain areas Content Workshop uses industry-standard SSL-encryption to protect sensitive data transmissions.
Content Workshop encourages our marketing partners to use SSH and SCP (secure Telnet and FTP) programs in order to better safeguard customer data.

International Transfers

Content Workshop operates its services from servers located in the United States and the information it collects through clients is processed solely in the United States. Laws governing the collection and use of data in the United States may not be equivalent to those in the country where you reside, but Content Workshop will at all times protect your data in accordance with this Privacy Policy.
Content Workshop may share your information with our affiliates and other third parties described above who are based in countries outside of your country of residence. While some countries may not have data protection laws that are equivalent to those of the country in which you reside, we will take all reasonable measures to protect your information in accordance with this Privacy Policy and all applicable legal requirements.

Sensitive Personal Data

We do not knowingly collect or obtain from third parties, any personal data, including any “Sensitive Personal Data,” meaning any personal data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; genetic data or biometric data.

Your Rights

You have the right to access the information that Content Workshop maintains about you, request deletion of your data, update your data, object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information and you correct or amend that information if it is inaccurate or has been processed in violation of privacy laws, to the extent allowed by applicable law.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to opt-out from our marketing communications at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided under the “Contacting Us” heading below.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

To exercise these rights, please email [email protected] (include “privacy” in the subject line of your message).

Rights of Users in the United Kingdom, Switzerland and the European Union

Content Workshop operates its technology from servers located in the United States and the information it collects through clients is processed solely in the United States. Laws governing the collection and use of data in the United States may not be equivalent to those in the country where you reside, but Content Workshop will at all times protect your data in accordance with this Privacy Policy.

In order to provide our products, services, Programs and other educational and instructional materials to you, we must transfer your data to the United States and process it there. If you are using the services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries.

Rights of Users in Certain U.S. States

This Supplemental Notice applies solely to residents of the States of California, Virginia, Colorado, Connecticut, and Utah who have interacted with us in the ways described in the introduction of this Privacy Policy, and who have certain privacy rights under the applicable laws in their state (respectively, the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, and the Utah Consumer Privacy Act (collectively, “Certain State Privacy Laws”).

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). We do not collect any “sensitive personal information” as defined under Certain State Privacy laws. The length of time we retain this information is generally twelve months. In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected (Yes / No)
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.	Yes
B. Personal information categories.	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	No
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	No
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	No
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	No
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.	Yes
G. Geolocation data.	Physical location or movements.	No
H. Professional or employment-related information.	Current or past job history.	No
I. Non-public education information (per the Family Educational Rights and Privacy Act, 20 U.S.C.A. Section 1232g, 34 C.F.R. Part 99).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	No
J. Audio, electronic, visual, or similar information.	Recording of service calls, recording or image-capturing of screen-use of company Website usage.	Yes
K. Inferences drawn from other personal information.	Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	No

We obtain the categories of personal information listed above from the following categories of sources:

Directly from you. For example, from users of our website when the user or their agent provides personal information to us.
Indirectly from you. For example, by observing your interactions on our website and by using cookies.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose to service providers, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

Category A: Identifiers.
Category B: Personal Information categories.
Category D: Commercial Information.
Category F: Internet or other similar network activity.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes other than those set forth in our Privacy Notice without providing you notice.

We disclose your personal information for a business purpose to the following categories of third parties:

Our Affiliates.
Service providers and business partners.
Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

In the preceding twelve (12) months, we have not sold any personal information of consumers collected from the Website as defined by Certain State Privacy Laws.

We have shared personal information with our Affiliates and service providers as disclosed above.

Your Rights and Choices

Certain State Privacy Laws provide their residents with specific rights regarding their personal information. This section describes your rights if you are a resident subject to the Certain State Privacy Laws and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you.
The categories of personal information sold, the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold; and
The categories of personal information disclosed for a business purpose.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Opt-Out Request Rights

You have the right to opt-out of the sharing of your personal information that we collected from you. Once we receive and confirm your verifiable consumer request to delete your personal information, we will delete (and direct our service providers to delete) your personal information from our records and stop sharing it, unless an exception applies.

Right to Request Correction of Inaccurate Information

You have the right to request correction of inaccurate information. Once we receive and confirm your verifiable consumer request, we will correct any inaccurate information identified in the request our records, unless an exception applies.

Right to Appeal

If you are a Virginia, Colorado or Connecticut resident and we were unable to fulfill your request, we will notify you. You may appeal our decision by emailing us at [email protected] within fourteen calendar days, including “Appeal Request” in the subject line, with a detailed reason for your appeal, as well as your state of residence. If you are dissatisfied with our decision on your appeal, you may contact your applicable state Attorney General:

Virginia:

202 North Ninth Street
Richmond, Virginia 23219

Colorado:

1300 Broadway, 10th Floor
Denver, CO 80203

Connecticut:

https://www.dir.ct.gov/ag/complaint/

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to us by either:

By submitting a request to [email protected].
Only you or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request, to process and fulfill the request, and for necessary record keeping.

Process Used to Verify an Access and/or Deletion Request

You will be required to submit 3 pieces of information including your name, address, and email. We will use this information to search our systems and determine if we have information about you. If we are able to locate information about you, we will fulfill your access and/or deletion request. If we are not able to match all 3 pieces of information you submit, we may provide you with a report that includes the categories of personal information we collect, use, disclose, and sell.

Response Timing and Format

We try to respond to a verifiable consumer request within 45 days of its receipt, unless a shorter time period applies under Certain State Privacy Laws. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

We will not discriminate against you for exercising any of your rights under Certain State Privacy Laws.

Changes to this Privacy Policy

Content Workshop may update this policy. We will notify you about significant changes in the way we treat personal information by posting a notice to our website at https://www.contentworkshop.com or, at our option, by sending a notice to the primary email address we have on file for you.

Contacting Us

If you have questions or suggestions, please contact us at [email protected].