Notifications and Profile

How to manage what Chatter pings you about and how to update your personal profile.

In this guide

1. Notification preferences
2. Setting token alerts
3. Editing your profile

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Notification preferences

Chatter notifies you about comments, tags, generated Topics, and token milestones. Here’s how to control what you see and how often.

What you can be notified about

• Tagged in a comment — when a teammate @mentions you on a Topic.
• New Topic generated — when someone on your team creates a new Topic.
• Token alerts — when your instance hits a token usage milestone you’ve set.
• Comments from specific people — you can be notified about all comments, or only those from specific teammates.

Choosing your frequency

For each notification type, you can choose to be notified immediately, in a daily summary, or not at all. Pick what fits your work style — high-touch users like immediate, lighter users prefer summaries.

How to set preferences

• Open Profile and go to Settings.
• Find the Notifications section.
• Toggle each notification type on or off, and choose your frequency.
• Save.

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Setting token alerts

Token alerts notify you when your instance hits a token-usage threshold. They’re the easiest way to avoid surprises at the end of the month.

How to set an alert

• Open Profile and go to Settings.
• Find the Notifications section.
• Look for Token Alerts.
• Set a threshold — for example, 25%, 50%, 75%, or 90% of your monthly token allowance.
• Save.

Recommended thresholds

• If you’re new to Chatter — set an alert at 25% so you can get a sense of your team’s pace early.
• If you’ve used Chatter for a while and know your usage — a 75% alert is usually enough warning to plan around the rest of the month.

Tips

• Alerts go to admins. If you’re an editor and want to know about token usage, ask your admin to share alerts or check the dashboard yourself.

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Editing your profile

Your profile holds your name, job title, and other basic info. Keep it accurate so teammates know who’s tagging or commenting on what.

What you can edit

• First name and last name
• Job title
• Profile picture
• Other personal info Chatter collects for your account

How to edit

• Open Profile.
• Find the personal profile section.
• Edit any of the fields.
• Save.